The PMBOK Refresher

What is Business Operations Management?

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To see an answer, click or touch its question:

  1. Is the subject of operations management within the scope of the Project Management Body of Knowledge?
    • No.
  2. What is the primary concern of operations management?
    • The on-going (permanent) operations that produce products and/or services.
  3. What are the two primary objectives of operations management?
    1. Ensuring that business operations continue efficiently.
    2. Ensuring that business operations meet customer demands.
  4. What basic process is operations management concerned with?
    • The process of transforming inputs (materials, energy, labor) of an operation into outputs (products, services) from an operation.