The PMBOK Refresher

What is an Operational Stakeholder of a Project?

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  1. What is an operational stakeholder?
    • An individual human resource who performs and conducts a business operation.
  2. Is it important for project management to consider operational stakeholders in projects that affect their business operations?
    • Yes
  3. Name two benefits gained when a project manager appropriately includes operational stakeholders in all phases of a project.
    1. Gain insight to a business operation.
    2. Help mitigate problems when operations implement the project’s output.