The PMBOK Refresher

Relationships between Operations and Project Management

Copyright © 2017 by Tomislav N. Krnich

To see an answer, click or touch its question:

  1. What is the relationship between business operations and projects?
    • A change in business operations may require a project to implement the change.
  2. Name two changes in business operations that may require a project to implement them.
    1. A new product.
    2. A new service.
  3. Are business operations within the scope of a project?
    • No, because business operations are permanent (on-going), while projects are temporary.
  4. Are there any intersections where business operations and projects meet?
    • Yes, at various points in the product or service life cycle.
  5. What are two specific intersections where business operations and projects meet?
    1. At the start of a project.
    2. At the end of a project.
  6. At the start of a project, what is exchanged between the business operation and project?
    • A transfer of business operational resources to the project.
  7. At the end of a project, what is exchanged between the business operation and project?
    • A transfer of project resources to business operations. (Not to be confused with project management resources
  8. At the intersection for a business operation and project, what two resources are exchanged?
    1. Deliverables.
    2. Knowledge.
  9. During a product life cycle, name four activities where a business operation and project can intersect.
    1. When developing a new product.
    2. When upgrading a product.
    3. When developing a business operation.
    4. When improving a business operation.
  10. What type of endeavours are business operations and projects?
    1. The business operation is an on-going (permanent) endeavour.
    2. The project is a temporary endeavour.
  11. What type of outputs are produced by business operations and projects?
    1. The business operation produces repetitive outputs.
    2. The project produces non-repetitive [unique] outputs.
  12. In the context of human resources, what type of tasks are performed in business operations as compared to projects?
    1. In business operations, human resources perform repetitive tasks.
    2. In projects, humans resources perform non-repetitive tasks.

 

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